Dos and Don'ts of Communicating with Prospective Students, Admitted Students, and Enrolled Students

As a Buzly Ambassador, it's essential to communicate effectively with different types of students in various stages of their educational journey. Here are some dos and don'ts to keep in mind when engaging with prospective students, admitted students, and enrolled students:

✅ Dos:

1. Do Be Enthusiastic: Show your passion for our institution and the opportunities it offers.
2. Do Be Authentic: Share your genuine experiences and insights to provide an accurate representation of student life.
3. Do Listen and Respond: Take the time to understand students' concerns and interests, and respond with helpful information and advice.
4. Do Provide Guidance: Offer guidance and support to prospective students by answering questions and offering personalized advice based on your own experiences.
5. Do Share Your Successes: Highlight your achievements and how our institution has contributed to your personal and professional growth.
6. Do Promote Diversity and Inclusivity: Emphasize the welcoming and inclusive environment of our institution.
7. Do Share Relevant Resources: Direct students to helpful resources, such as websites, virtual tours, or specific departments, to further explore our institution.

Don'ts:

1. Don't Make False Promises: Avoid providing inaccurate information or making promises that cannot be fulfilled.
2. Don't Engage in Negative Talk: Refrain from negative or derogatory comments about our institution or other individuals.
3. Don't Overshare Personal Information: Protect your privacy and avoid sharing personal details that may compromise your safety.
4. Don't Provide Legal or Official Advice: Leave legal or official inquiries to the appropriate departments or staff members.
5. Don't Disregard Boundaries: Respect students' boundaries and avoid excessive or intrusive communication.
6. Don't Engage in Controversial Discussions: Steer clear of controversial topics or discussions that may polarize or offend others.
7. Don't Violate Confidentiality: Maintain the confidentiality of any sensitive or private information shared by students.

Remember, your role as a Buzly Ambassador is to provide valuable insights and support to students, helping them make informed decisions about their educational journey. By following these dos and don'ts, you'll ensure positive and meaningful interactions that reflect the values of our institution.

If you have any questions or need further guidance, feel free to reach out to our support team. Thank you for being an outstanding Buzly Ambassador and contributing to the success of prospective students!